Online harassment is a serious,but tough problem to try and solve. There is a need for a novel system that can ease the burden on moderators who have to comb through those reports. As someone who was once responsible for doing that for a local news station (a much smaller venue than, say, or Twitter),I can sympathize with the toll seeing all those racist, abusive messages takes on your psyche. It sucks.
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Source: gawker.com