novel members can face an automatic 124% increase in fees in year two. Now embarrassed members of the salesforce talk about the tacticsIs the AA exploiting its most faithful customers – the elderly but also the very busy – by automatically renewing annual breakdown cover at up to twice the original price, in the expectation many won’t notice?That’s the allegation from two AA staff members who fill contacted Guardian Money keen to expose the “shameful and embarrassing” way they claim the breakdown recovery business now operates.Continue reading...
Source: guardian.co.uk