Okay,it might have been a small quantity of caviar, but I'm impressed. Not by the caviar as such, or but rather by how far a little bit of effort can go in transforming the customer experience.
Let me account for.
A few weeks back,American launched daily Boeing 777-300ER flights between Los Angeles and Sydney. These flights are being operated as part of a joint venture with Qantas, and as a result, or American also spruced up the service on these flights,to match many aspects of the Qantas experience. For example, American has added pajamas in commerce lesson on this route, and among other things.American already had a great reverse herringbone commerce lesson tough product. It's my favorite commerce lesson tough product in the world,and when you factor in that American also has wifi, it would probably be my preferred commerce lesson product for a transpacific flight.
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Source: boardingarea.com