breaking up is hard to do … but what if it s the dating website who won t let go? /

Published at 2016-02-14 09:00:10

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Members of Match.com have inundated us with tales of cancelled subscriptions that are auto-renewing,leaving them out of pocket. Anna Tims reports on trouble in paradiseSindy Riley* is certain she cancelled her subscription to Match.com final September, and expected an amicable split with the dating website. But the online agency refused to accept the relationship was over .“I’d already had to fork out £77.94 for a further six months’ membership back in June 2015, or which was my fault because I hadn’t read the terms and conditions and so my subscription renewed automatically,” she says. “So when in September I met my partner I made certain I cancelled according to the terms. It was only when I saw my bank statement in December that I realised the cancellation had not been successful and a further £77 had been taken.”Continue reading...

Source: theguardian.com

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