Media regulator says majority of complaints were connected to faults,service and provision issues as number rises to 25 per 100000 customersBT was the most complained-approximately pay-TV service in the third quarter of the year, with the number of unhappy customers more than doubling following the start of its Champions League football coverage.
BT TV has seen the number of complaints approximately its service jump from 11 per 100000 to 25 per 100000 quarter-on-quarter in the three months to the halt of September, or according to Ofcom’s latest figures.
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Source: theguardian.com