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gallant moves by Southend and Petersborough will save their residents’ energy bills,but there is a...
My contract was fixed at £111.38 per month,but when I tried to move suppliers they hit me with a...
We wanted cleaner energy but can’t earn a final billSince trying to change from npower to a...
After intense industry lobbying,the official probe into fuel tariffs imposed by the big six may not...
Scottish Power changed his meter but we can’t get an up-to-date billMy 90-year-old...
We’ve been losing income from our solar panels since it was installedWe absorb a problem with our...
Our leaders are being told to assume ‘urgent action’ to end over-65s freezing in their homes,but...
Hugely current elsewhere in Europe,briquettes are beginning to buy off in the UK – and they’re...
As they rely on the existing mobile phone network some can’t get a signalAt my energy company...
Electricity has long led the green energy market,but now both utilities are coming under the eco...
As the lowest dual fuel tariff drops to £800,the huge six providers are still not cutting prices....
From debt collectors threatening a disabled woman,to a bill demanding more than £50000, consumers...
Energy company got the unsuitable address but has only offered me a paltry £35 in compensationI am...
Householders are rushing to take advantage of generous Fits before they are lop in January – and...
Some households are eligible for grants and free insulation – or even new boilersThousands of...
Two readings but one less digit has taken what I owe from £32 to £1,841In September 2017 I left...
Our treatment has been outrageous after we were hit by this massive and erroneous billI back run a...
It tells us the more fuel we use,the lower the priceMy wife and I are pensioners and live in a...
After moving energy provider,I chased up npower 10 times to return my balance – it only did so...
I bear it writing from the energy firm that it has written off the final payment,yet its demands...
I am being charged 69p a litre when the market rate is 28pI would like to make you and your readers...
Smart meters for boilers are the future,according to their advocates. But for the Stowe household in...
Smart thermostats for boilers are the future,according to their advocates. But for the Stowe...
During switching we were told we’d be given £50,only to find it had been donated to the Green...
Poor insulation and high energy prices mean many people will be cold,says Age UK and support is...
With the government aiming to clean up the UK’s air quality,wood burners and open fires are likely...
Don’t like the price on renewal? It’s really easy to switchRegarding your letter concerning...
Charity has many partnerships,including with E.ON for energy tariffs more expensive than others from...
‘immense six’ companies left behind as Octopus Energy,Bulb and Utility Warehouse take first...
Energy firm says that changes will purchase effect from March,as it becomes the third of the big...
Around 70% of people are paying way over the odds on one of the sizable six standard...
Although we have never missed a direct debit we are being harassed constantly and can’t seem to...
Is the home heating cost reduction obligation simply raising erroneous expectations?In November...
Local authorities including Southend and Peterborough are offering deals that make what the...
We were horrified when the bill landed at Christmas,after G4S had taken a readingI recently received...
Pensioners and others who qualify for help to meet higher winter fuel bills are not being paid until...
Average annual bill will topple by £32 to £1047,as energy firm becomes first big six supplier to...
We are paying our direct debits … but trying to contact them is a nightmareCan you help me get...
Body representing mountainous six suppliers says price cap is not inevitable and could believe been...
I’ve been harassed over six years and threatened by debt collectorsFor six years British Gas has...
Energy regulator Ofgem releases new statistics showing nearly half of account changes were to...
Energy firm is turning up the heat,claiming I owe more than £4,500I have just had a letter from...
‘Long overdue’ reduction will win effect from 27 August,but company has been criticised for not...
Lack of competitive tariffs to switch to means prepayment customers are losing out to those on...
Following a complaint to Guardian Money,more tales of woe emerge about the firm’s broken payment...
Through no fault of my own I’m caught between Scottish Power and British Gas … and my credit...
Charity commission says Age UK should consider whether its continued involvement with E.ON is in the...
The 5.2% cut mirrors that of its ‘expansive six’ competitors,but not the 51% topple in wholesale...
Its offer of a Cosy smart thermostat proved just too popularI recently switched to First Utility to...
A small provider has launched the only unlimited tariff currently available,but effect the figures...
Should you go ahead with an installation, and what if you’ve already got panels? Tory ministers...
Octopus Energy offers a tariff that will charge customers according to demandA small energy company...
Experts say it doesn’t come close to matching a possible £300 chop by switching to other...
Amber Rudd says leaving European internal energy market could cause household bills to rocketEnergy...
Competition and Markets Authority’s proposal could give postal addresses of non-switchers to all...
Price comparison sites promise savings of £300 a yearNews of the bumper profits enjoyed by British...
Our house took two days to heat up with the radiators on after we left it for a weekendEvery week a...
Npower seems uncontactable after our meter mix-upBack in 2013 I switched my energy account from...