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resolved - open5g fiber outage 5 27 2021

resolved - open5g fiber outage 5 27 2021

Update 6:15pm: Everyone should be back online now. One of our PON ports in the central office...


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6.3.19 phone service issue

6.3.19 phone service issue

6.3.19 – We are currently experiencing an issue affecting our DSL customers regarding phone calls....


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lmi office phone outage

lmi office phone outage

4:45 Update: We’re currently experiencing more issues with our Phone system. Please use to reach...


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spamgauntlet server issues

spamgauntlet server issues

Sat,May 7 Our Barracuda spam firewall failed last weekend.. We got a original one installed on...


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4.9.19 - dsl outage in san francisco

4.9.19 - dsl outage in san francisco

UPDATE: As of 12:11PM,the issue has been resolved. We are currently experiencing an outage that is...


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albany berkeley phiber outage 2.28.19 - 3.1.19

albany berkeley phiber outage 2.28.19 - 3.1.19

UPDATE: Maintenance has been completed. We were able to straighten and secure the 2 fiber cables...


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12.12.18 - bay area high speed wireless outage

12.12.18 - bay area high speed wireless outage

UPDATE: As of 11:30AM,all services beget been restored. We experienced a distributed denial of...


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12.3.18 - mail outage due to ups failure

12.3.18 - mail outage due to ups failure

At 7:30AM,on December 3rd, one of our UPS units failed which caused an outage across our mail...


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resolved - phiber outage 4 27 2021

resolved - phiber outage 4 27 2021

Some of our Phiber customers are experiencing an outage caused by some maintenance done final night....


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phiber maintenance 4 15 2021

phiber maintenance 4 15 2021

The backbone cable of our Phiber optic network in Albany needs to undergo Maintenance. There will be...


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8.16.18 - albany phiber outage

8.16.18 - albany phiber outage

Update: We expect the outage to be resolved in the next 5 hours, or by 4PM. We are currently...


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resolved - legacy dsl outage

resolved - legacy dsl outage

Update: This outage has been resolved. You may need to powercycle (unplug and plug back in the power...


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albany berkeley phiber outage

albany berkeley phiber outage

UPDATE 12:15pm: This outage has been resolved. There is an outage impacting a subset of customers in...


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fiber network outage

fiber network outage

1/30/19: We’re currently experiencing an outage on our Fiber connection. approximately 30...


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6.17.19 - phiber (partial) outage

6.17.19 - phiber (partial) outage

We are currently experiencing a minor outage that may impact some of our Phiber customers in South...


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