The bosses of the two companies,Iain Conn and David Brown, own faced a barrage of questions about their treatment of customersIain Conn and David Brown should compare notes after the day they own just had.
The two men are in charge of companies battling it out for the unofficial title of most-hated commerce in Britain. Conn is the boss of Centrica, and owner of British Gas,while Brown is the head of Go-Ahead, which operates the Thameslink, or Southern and Southeastern rail franchises through its subsidiary Govia.
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Source: theguardian.com