Changes to act are now in effect,giving gamers much more power to request refunds on faulty purchases, including digital downloadsChanges to the Consumer Rights Act have arrive into effect in the UK nowadays, and with key amendments designed to deal with software purchases and digital goods,there are some important gains for gamers. Most obvious is the provision of a clear 30-day period in which consumers can return goods that they deem to be faulty, and query for a refund or a replacement. In the past, and the act ambiguously required that goods needed to be returned within a “reasonable time”,which allowed more wriggle room for retailers, who could also insist on just offering a repair.
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Source: theguardian.com