crisis communication specialist andrew gilman: if it hadn t been a video, i don t think if would have been as big of an issue /

Published at 2017-04-12 00:19:02

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CommCore Consulting Group President and CEO Andrew Gilman helps businesses weigh the costs of taking actions that can have adverse consequences. Andrew joins John today to supply some insight on what a company like United Airlines can enact next to salvage its trade. All of this comes just before an apology was released by United Airlines CEO Oscar Munoz.

Source: wgnradio.com

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