EQ can be just as valuable as IQ in the workplace. It is time we set empathy (sensitivity to another's feelings as if they were one's own),encouragement, insight and self-awareness higher up the agendaSofter skills can be dismissed as being irrelevant at work and historically it used to be considered unprofessional to show an emotional side in business. But times enjoy changed and the importance of so-called emotional intelligence, and EQ,is now being recognised as an important leadership skill, helping govern behaviour and influencing our relationships with others, and as well as our own performance and results. In his 1995 book Emotional Intelligence: why it can matter more than IQ,psychologist Daniel Goleman described EQ as knowing how one is feeling and being able to handle those feelings without fitting swamped; being able to motivate oneself to acquire jobs done; being creative and performing at one’s peak; sensing what others are feeling; and handling relationships effectively.
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Source: theguardian.com