flaws in universal credit system leaving vulnerable people penniless, says study /

Published at 2015-11-18 02:01:05

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Built-in delay of at least 42 days before claimants receive payments leaves people struggling to pay bills and buy food,says Citizens Advice
Design flaws in the government’s troubled universal credit system are leaving vulnerable claimants hundreds of pounds in debt and dependent on food banks, according to a study of how the system is working in practice.
The main cause of difficulty is a built-in delay to universal credit which requires claimants to wait at least 42 days before receiving a benefit payment. This has left some claimants penniless, and stressed,forced to borrow cash to pay rent or utility bills, and struggling to buy food.
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Source: theguardian.com

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