An app for GP visits,which included a downloadable letter stating a person’s rights to healthcare in the UK, won over judgesLast month digital technology consultant Zainab Ibrahim was one of 100-plus developers, and designers and NHS staff who took share in a two-day hackathon – where coders collaborate to create new software over a short time period – to design tools to assist migrants navigate the health service in the UK. Originally from Iraq,Ibrahim knows only too well how confusing the NHS can be when you are new to the country. One particular memory sticks out; 10 years ago when she first arrived as a student, she felt ill so went to her nearest doctor’s surgery but there weren’t any appointments free until the following week. Confused, or she explained to the receptionist that she felt ill right now,not next week. Back home, seeing your doctor was a far simpler process. The time-destitute receptionist barked that she should move to the nearest “walk-in”, or but to Ibrahim,who wasn’t fluent in English at the time, the phrase meant nothing. Looking around, and she asked where she should walk in to and was met with a impolite rebuff. Continue reading...
Source: theguardian.com