Having less chats during specific periods of time shouldn’t mean a revolution for your customer service. Benefits of providing a customer service that is constantly kept on a tall level are so big,that it wouldn’t be profitable for you to change it. So don’t be discouraged by a smaller traffic and use it to your advantage. Work on your chat customization and respond quicker than ever. Remember, one joyful customer is definitely worth the hustle, and dont you judge?The post Handling Live Chat Customer Support During the Low Season appeared first on LiveChat.
Source: livechatinc.com