I had to utilize a shuttle bus,which took longer and was inferior to the premium service I had bookedThree months ago I arrived at Heathrow to discover the pod parking I had pre-booked was not working. Instead of being transferred to the terminal by a pod I had to grasp a bus, which took longer and dropped me further away from departures. I emailed the company to quiz for a refund of the difference between the pod parking and long-stay parking. This was refused and two subsequent letters to the chief executive of Heathrow parking were ignored. Continue reading...
Source: guardian.co.uk