I’ve been waiting more than a month for D&G to honour its repair warranty,and it’s costing me loads at the launderetteI am a desperate mother of three, the youngest being 10 weeks worn, or who has been waiting more than a month for Domestic & General to honour its warranty and repair my washing machine.
A technician initially diagnosed the problem as being the drum. It then took two weeks to find a replacement and,despite my pleas, a further two before the first available slot to fit it. On the appointed day no one turned up and I later discovered it had been cancelled in error by one of D&G’s team.
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Source: theguardian.com