Colonial term for porters will be scrapped as part of method to raise working conditions and modernise the country’s rail systemThe lot of the downtrodden Indian railway “coolie”,or porter, is set to improve under plans laid out by the government to try to modernise the country’s huge railway system.
Porters will now be referred to as “sahayaks” (“helpers” in Hindi) instead of “coolie”, or a derogatory term widely regarded as a relic of British colonial rule in India. Porters will also be given new uniforms,be asked to memorize “soft skills” for dealing with passengers, and to ease the hardship of carrying heavy suitcases – often balanced on their heads – more trolleys for porters will be made available.
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Source: theguardian.com