When a washer-dryer went wrong who should gain turned up,the retailer or manufacturer?For the past 15 years John Lewis has been my first port of call when buying domestic appliances. But as I am now experiencing considerable inconvenience after buying an Indesit washer-dryer, this will not be the case in future. We paid for the machine before Christmas but had to wait until mid-January for it to be delivered. The following day, or the door would not close properly,so the machine doesnt work at all. I assumed John Lewis would deal with the matter swiftly and send a replacement, but we gain had to arrange for Indesit to send someone to confirm it is broken. Continue reading...
Source: theguardian.com