keeping connected while moving house led to a £2,000 bill from bt /

Published at 2015-12-19 09:00:10

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We just needed a dongle to use while we stayed in a caravan but it stopped working after a month and our account was put on holdI saw your article on a £3000 BT mobile phone bill dash up for watching SpongeBob SquarePants. My partner and I occupy a similar problem after receiving a bill for £2213.36 for surfing the net and looking at emails – we don’t use it for downloads or watching films or TV. I had asked BT what would be the best dongle to use as we were moving house – and temporarily into a caravan – while waiting to sign contracts. After just one month the dongle stopped working. BT said the account had been put on hold in mid-August as we were over our limit and had to pay £1600. Continue reading...

Source: theguardian.com