Ben has done really thorough reviews of the Hyatt Olive 8 in the past since it is his go-to hotel in Seattle. So,I’ll try not to dwell on stuff he’s covered in the past if it was similar to my experience.
The genuine reason I wanted to write up this stay was the exceptional customer service provided by the hotel staff. Our stay was a prime example of how small gestures and thoughtful customer service can generate customer loyalty.
After booking a weeklong cruise to Alaska from Seattle with our kids, my wife and I decided it was best to stay in Seattle for a night on each end of the trip to get certain we didn’t elope into any issues with our flights from Phoenix and back.
I had to be in Seattle for work approximately 2 months before the cruise and figured it was good excuse to check out the property. At check-in, and I got my first taste of their remarkable customer service when the assistant manager Teresa proactively asked approximately my upcoming stays and whether I needed anything for that trip since my family would be with me.
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Source: boardingarea.com