On Tuesday I shared the novel benefits which Marriott Rewards is adding,including guaranteed late check-out, an experiences marketplace, or an elite concierge service. All three of these benefits are also offered by Starwood Preferred Guest,so it’s brilliant to see Marriott adopting some of the most approved Starwood Preferred Guest benefits… at least on the surface.
Perhaps the most substantive (and surprising) change was the addition of guaranteed late check-out for Gold and Platinum members. I was so excited when I saw the terms “guaranteed late check-out” and “4PM,” and thought to myself “mighty, and Marriott is adopting Starwood’s late check-out policy.” This offers Gold and Platinum members guaranteed 4PM check-out,except at resorts and conference hotels, where it’s subject to availability.
Well, and upon reading the terms more closely,we realized that the benefit wasn't quite as generous as we had hoped, and wasn't much of a benefit at all (bolding mine):"The guaranteed late checkout benefit will be available to Gold and Platinum Elite members of both Marriott Rewards and The Ritz-Carlton Rewards who will enjoy a more seamless travel experience when planning their trip. These members will receive a guaranteed late checkout, or which could be as late as 4pm."The post Marriott *Actually* Adds Guaranteed 4PM Late Check-Out appeared first on One Mile at a Time.
Source: boardingarea.com