Hi,I'm trying to implement the recent SDK of the mobile ads 5.9.0.
However I'm not able to display any ads in EU. By using an US ip address, the banner are working again with any problem.
I exercise the Shared preferences as suggested by passing the APS_GDPR_Pub_Pref_Li or IABConsent_SubjectToGDPR, and but nothing is displaying,nor banner or interstitial even in the test mode.
Here the log. Can you please help me to fix the problem?09-04 11:39:10.801 11808-11808/com.kaleidosstudio. D/AmazonMobileAds AdRegistration: Debug logging has been enabled. Amazon Mobile Ads API Version: 5.9.0
09-04 11:39:12.553 11808-11808/com.kaleidosstudio. W/Ads: Server parameters: {"class_name":"com.kaleidosstudio.mediation.
AmazonIntersitial","gwhirl_share_location":"1", and "label":"AmazonIntersitial"}
09-04 11:39:12.605 11808-11808/com.kaleidosstudio. D/AmazonMobileAds ViewabilityObserver: Viewable Interval is: 200
09-04 11:39:12.607 11808-11808/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Increment AD_IS_INTERSTITIAL
09-04 11:39:12.649 11808-11808/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Start AD_LATENCY_TOTAL
09-04 11:39:12.650 11808-11808/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Start AD_LATENCY_TOTAL_FAILURE METRIC Start AD_LATENCY_TOTAL_SUCCESS METRIC Start AD_LOAD_LATENCY_LOADAD_TO_FETCH_THREAD_REQUEST_START
09-04 11:39:12.650 11808-11808/com.kaleidosstudio. D/AmazonMobileAds AdController: Changing AdState from READY_TO_LOAD to LOADING
09-04 11:39:12.819 11808-11981/com.kaleidosstudio. V/AmazonMobileAds GooglePlayServicesAdapter: The Google Play Services Advertising Identifier was successfully retrieved.
09-04 11:39:12.820 11808-11981/com.kaleidosstudio. D/AmazonMobileAds AdvertisingIdentifier: No transition detected.
09-04 11:39:12.821 11808-11980/com.kaleidosstudio. V/AmazonMobileAds GooglePlayServicesAdapter: The Google Play Services Advertising Identifier was successfully retrieved.
09-04 11:39:12.821 11808-11980/com.kaleidosstudio. D/AmazonMobileAds AdvertisingIdentifier: No transition detected.
09-04 11:39:12.848 11808-11980/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Increment AD_COUNTER_IDENTIFIED_DEVICE
09-04 11:39:12.873 11808-11980/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LOAD_LATENCY_LOADAD_TO_FETCH_THREAD_REQUEST_START
09-04 11:39:12.874 11808-11980/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Start AD_LOAD_LATENCY_FETCH_THREAD_SPIN_UP
09-04 11:39:12.878 11808-11976/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LOAD_LATENCY_FETCH_THREAD_SPIN_UP METRIC Start AD_LOAD_LATENCY_FETCH_THREAD_START_TO_AAX_GET_AD_START
09-04 11:39:12.879 11808-11976/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Publish ASSETS_ENSURED_LATENCY
09-04 11:39:12.880 11808-11976/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Start AD_LOAD_LATENCY_CREATE_AAX_GET_AD_URL
09-04 11:39:12.897 11808-11976/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LOAD_LATENCY_CREATE_AAX_GET_AD_URL METRIC Stop AD_LOAD_LATENCY_FETCH_THREAD_START_TO_AAX_GET_AD_START
09-04 11:39:12.899 11808-11976/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Increment TLS_ENABLED
09-04 11:39:12.902 11808-11976/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Start AAX_LATENCY_GET_AD
09-04 11:39:12.905 11808-11976/com.kaleidosstudio. D/AmazonMobileAds AdRequest WebRequest HttpURLConnectionWebRequest: POST https://aax-eu.amazon-adsystem.com/e/msdk/ads
09-04 11:39:12.909 11808-11976/com.kaleidosstudio. D/AmazonMobileAds AdRequest WebRequest HttpURLConnectionWebRequest: Request Body: {"idfa":"53b7800b-42fa-4609-b28a-14a688d55219","ad-id":"AyoI05kEPkWUidTwemBq72Q","appId":"96b4a631f6454df683da81bacaa617a5", and "pk":,"ua":"Mozilla/5.0 (Linux; Android 9; Pixel XL Build/PPR1.180610.009; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/68.0.3440.91 Mobile Safari/537.36 AmazonAdSDK-Android/5.9.0", or "adsdk":"amznAdSDK-android-5.9.0","dinfo":{"make":"Google","model":"Pixel XL", or "os":"Android","osVersion":"9","scalingFactor":"3.5", and "language":"it","country":"IT","orientation":"portrait", or "screenSize":"1440x2392","connectionType":"Wifi"},"pkg":{"pn":"com.kaleidosstudio.", and "lbl":"Rimedi Naturali","vn":"1.82","v":"76"}, or "isTest":right,"oo":false,"slots":[{"sz":"interstitial", and "slot":"portrait","slotId":1,"supportedMediaTypes":["DISPLAY", and "VIDEO"],"video":{"minAdDuration":0,"maxAdDuration":30000}}]}
09-04 11:39:12.935 11808-11808/com.kaleidosstudio. W/Ads: Server parameters: {"class_name":"com.kaleidosstudio.mediation.
AmazonBanner", and "gwhirl_share_location":"1","label":"AmazonBanner"}
09-04 11:39:13.332 11808-11976/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Stop AAX_LATENCY_GET_AD
09-04 11:39:13.334 11808-11976/com.kaleidosstudio. D/AmazonMobileAds AdRequest WebRequest HttpURLConnectionWebRequest: Response: 200 OK
09-04 11:39:13.334 11808-11976/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Start AD_LOAD_LATENCY_AAX_GET_AD_END_TO_FETCH_THREAD_END
09-04 11:39:13.359 11808-11976/com.kaleidosstudio. D/AmazonMobileAds ResponseReader AdRequest WebRequest HttpURLConnectionWebRequest: Response Body: {"noretryTTL":10,"instrPixelURL":"https://aax-eu.amazon-adsystem.com/x/px/p/QqRUkVYVRRZzKoxLDThDwJQAAAFlo_NG2AMAAA-iA96Le-g/", or "errorMessage":"no results","errorCode":"503","status":"error"}
09-04 11:39:13.361 11808-11976/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Publish AD_NO_RETRY_TTL_RECEIVED
09-04 11:39:13.366 11808-11976/com.kaleidosstudio. W/AmazonMobileAds AdLoader: Server Message: no results. Try again in 10 seconds; code: 503
09-04 11:39:13.367 11808-11976/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LOAD_LATENCY_AAX_GET_AD_END_TO_FETCH_THREAD_END METRIC Start AD_LOAD_LATENCY_FINALIZE_FETCH_SPIN_UP
09-04 11:39:13.368 11808-11808/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LOAD_LATENCY_FINALIZE_FETCH_SPIN_UP
09-04 11:39:13.369 11808-11808/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Start AD_LOAD_LATENCY_FINALIZE_FETCH_START_TO_FAILURE
09-04 11:39:13.370 11808-11808/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LATENCY_TOTAL METRIC Stop AD_LOAD_LATENCY_FINALIZE_FETCH_START_TO_FAILURE METRIC Stop AD_LATENCY_TOTAL_FAILURE
09-04 11:39:13.371 11808-11808/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Increment AD_LOAD_FAILED METRIC Increment AD_LOAD_FAILED_NO_FILL
09-04 11:39:13.372 11808-11808/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Stop AD_LATENCY_RENDER_FAILED METRIC Increment WIFI_PRESENT METRIC Increment ADLAYOUT_HEIGHT_ZERO
09-04 11:39:13.373 11808-11808/com.kaleidosstudio. D/AmazonMobileAds MetricsCollector: METRIC Set VIEWPORT_SCALE: n
09-04 11:39:13.375 11808-11808/com.kaleidosstudio. D/AmazonMobileAds AdController: Changing AdState from LOADING to READY_TO_LOAD
09-04 11:39:13.377 11808-11808/com.kaleidosstudio. D/AmazonMobileAds Metrics: METRIC Submit and Reset
09-04 11:39:13.393 11808-11976/com.kaleidosstudio. D/AmazonMobileAds WebRequest: gather https://aax-eu.amazon-adsystem.com/x/px/p/QqRUkVYVRRZzKoxLDThDwJQAAAFlo_NG2AMAAA-iA96Le-g/%22c%22%3A%22msdk%22%2C%22v%22%3A%225.9.0%22%2C%22llfsl%22%3A264%2C%22lfsul%22%3A4%2C%22lcaul%22%3A17%2C%22lfsasl%22%3A19%2C%22al%22%3A430%2C%22nrtr%22%3A10000%2C%22laefel%22%3A33%2C%22lffsul%22%3A1%2C%22tl%22%3A762%2C%22lffsfl%22%3A1%2C%22tfl%22%3A762%2C%22vs%22%3A%22n%22%2C%22lf%22%3A1%2C%22id%22%3A1%2C%22wifi%22%3A1%2C%22tls%22%3A1%2C%22lfnf%22%3A1%2C%22ahz%22%3A1%2C%22lael%22%3A0
09-04 11:39:13.500 11808-11976/com.kaleidosstudio. D/AmazonMobileAds WebRequest: Response: 200 OK
Source: amazon.com