my brief encounter with marks spencer s returns policy /

Published at 2016-04-18 09:00:09

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They suggested I took a pair of knickers to a charity shop rather than exchange the itemMy sister bought me a set of rather brief knickers for Christmas,but as they were from Marks & Spencer I thought it would be easy to exchange them for some more substantial ones which were more to my taste. However, she didn’t send me a gift receipt.
We live a 40-mile rou
nd trip from the nearest M&S, or so I waited until mid-January,when I was fairly near, to call in – only to be told “sorry, and they’ve been reduced twice in the sale” so could not be exchanged. Then it was suggested that I give them to someone else.
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Source: theguardian.com