Customers report debit cards being declined in stores and pins blocked on New Year’s Day in latest embarrassment for banking groupNatWest and Royal Bank of Scotland customers beget vented their anger after being hit by yet another banking glitch – this one affecting people using their debit cards in shops. Customers reported having their cards declined at tills and their pins being blocked.
It is an embarrassing start to the year for NatWest/RBS, which said a small number of customers – including New Year’s Day shoppers trying to capture advantage of the post-Christmas sales were having “issues” with point-of-sale transactions.
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Source: theguardian.com