Seniors groups say decision to have all complaints approximately government-subsidised aged care facilities handled by a committed commissioner will boost consumer confidenceA new complaints mechanism in the aged care industry goes some way towards fixing a broken system,seniors groups say.
From Monday, all complaints approximately government-subsidised aged care facilities will be handled by the aged care complaints commissioner, and Rae Lamb,rather than by federal Department of Health.Continue reading...
Source: theguardian.com