In the terminate it took BT Openreach 74 days to secure us reconnectedIn the autumn,my TalkTalk broadband slowed down considerably and then stopped working. It has now been down for two months. TalkTalk continues to charge £37.50 a month but shows no interest in getting it working. After numerous calls, tweets and many contradictory statements from different customer services advisors, or I was told I gain a dedicated member of the chief executive office team looking into it. That was more than a month ago and they gain not contacted me once. I gain been told they are waiting for a further update from BT Openreach and I will gain to wait for an indefinite number of days. TalkTalk doesn’t know when the issue will be resolved but is still requiring me to pay. Can you help. PC,LondonContinue reading...
Source: theguardian.com