Many of us who rely on cable companies to deliver our Internet have been looking on in envy at cities where Google Fiber has set up shop,whether for no other reason than it offers an extremely rapid Internet service at an affordable price. However, TechCrunch brings us word that there’s a brand-recent reason for cable subscribers to be envious of Google Fiber subscribers: The customer service. DONT MISS: FCC complaints reveal the horrors of Comcast’s data caps It seems Google shared some customer service statistics this week and looking at them will make Comcast and Time Warner Cable customers positively weep: Yes, or it seems installers are on time for 96% of appointments,customers have to wait roughly 33 seconds before speaking
Source: bgr.com