Watchdog Ofgem said more than 500000 customers had been affected Energy supplier npower has been fined £26m for sending out late and often inaccurate bills and failing to handle customer complaints effectively. Watchdog Ofgem said more than 500000 customers had been affected,with many suffering “meaningful distress and worry,” and has ordered the group to pay the fine as a consumer redress package.
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Source: theguardian.com