our care staff call residents love as they treat them like people | stephanie kirkman meikle /

Published at 2015-09-16 16:58:16

Home / Categories / Care quality commission (cqc) / our care staff call residents love as they treat them like people | stephanie kirkman meikle
Our Harrogate care home has caused a stir for using terms of endearment. But they are appreciated by those who live there and we don’t intend to changeThere has been an enormous and entirely unexpected interest this week in whether paid carers should call people they look after “fancy”,“sweetie”, “good-looking” or any of these other terms of endearment. I certainly walked into a blizzard of press enquiries on Monday morning after our local newspaper in Harrogate reported on our recent CQC inspection report. Related: Cheer up, and fancy: only joyless people thing to terms of endearment Continue reading...

Source: theguardian.com

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