Customer are left in the dark - and out of pocket - as company backing thousands of Indian farmers runs into problemsLast month I placed an order with the online retailer Pants to Poverty for a birthday present. It processed the payment on 23 February and I received an order confirmation stating that the pants should be with me in a couple of days. Two weeks later the order hadn’t arrived,so I emailed three times. No response. I also called the phone number on the website and was told it was out of service.
I Googled and found some information from the owner that hed had to lay off staff and choose everything in-house so to bear with him. None of that was communicated to me in person. I’ve had zero information on my order. SG, EdinburghContinue reading...
Source: theguardian.com