I'm getting approximately 10 "error":{"type":"INTERNAL_SERVICE_ERROR","message":"Internal Server Error"} every 10000 or so utterances across a couple hundred users and sessions.
I don't see any runtime errors in my error log. It appears that my json response is successfully sent to Alexa, and I don't see any incoming requests logged after that from a user before receiving the INTERNAL_SERVICE_ERROR for that user. Here are the recent request Id's from my skill with:
amzn1.echo-api.request.f9ca33cc-b09b-42cd-982e-6d544e6d58c7
amzn1.echo-api.request.29196322-1d0c-4b70-acbb-b5e5eea25bd3
amzn1.echo-api.request.aed3c18d-19bd-49ed-add8-9fa2ac8ae8da
amzn1.echo-api.request.8ff99edb-4b36-4bc2-a6b0-920e6dccee21
amzn1.echo-api.request.7ce74b2c-9f58-4910-b169-b04a53681f36 can someone from amazon please assist in troubleshooting this?
I'm pulling my hair out over this.
Source: amazon.com