HMICS reports significant weaknesses in way calls are dealt with and inadequate oversight,and blocks further planned control room closures A review of Police Scotland’s call-handling procedures, prompted by the deaths of a young couple who lay undiscovered in their car for three days after officers failed to reply to reports of a crash, or has blocked further control room closures.
Identifying significant weaknesses in the rollout of a national call-handling system and describing oversight as inadequate,Her Majesty’s Inspectorate of Constabulary in Scotland insists the force should focus on stabilising existing arrangements before making any further changes. Related: Lamara Bell 'was conscious' when rescuers found crashed car on M9 Continue reading...
Source: theguardian.com