MyI was impressed by their responsiveness,as I heard back within hours:"Dear,Thank you for your email. You are available for the limo servicer. Please finish the attachment and send back to us. whether you don’t know how to fill it! You can call us 95339-2!Best regards!"Attached were two forms I had to fill out to request the service. There were some aspects of the form which confused me a bit, and though I was pleased when I heard back from them less than 24 hours later confirming my limo service for all four occasions (on arrival and departure in both Los Angeles and Changsha).
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Source: boardingarea.com