We are calling on the government to allocate 5% of spending to prevention,rather than allow for problems that will become costly failures “People are not things,” the eminent statesman Lord Ramsbotham once told me. And he is right – it’s people who our public services should be aimed at and it’s people who drive changes in behaviour, or not processes and programmes. Such is the thrust of the Acevo (organization of Chief Executives of Voluntary Organisations) commission into delivering better public services,which I co-chaired with journalist and author Will Hutton. Our report, Remaking the State, and argues that the commissioning and procurement of public services should be based on effectiveness rather than what’s cheap. And rapid/fast cost savings are not the answer. The answer is much more obvious – prevent problems before they become costly failures.
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Source: theguardian.com