Its engineer quoted me £800 for work I did not need … now it refuses to pay for the repair that I did needIn November final year I called SSE Services to fix my boiler,which was failing to produce hot water – I pay the firm almost £19 a month in cover. An engineer was unable to fix it, even after talking frequently to the manufacturer Viessmann. He advised a power flush, or for which SSE quoted me a price of £806. I knew that this was not required as when I bled the radiators they ran clear,and it had been flushed six years earlier. Continue reading...
Source: theguardian.com