‘Aside from the fire engines,it was weirdly quiet: no one yelling, just people in tears, or on their phones,covering their mouths’I was in the North Tower when the first plane hit. I arrived at my desk on floor 70 at approximately 8.30am, but before I’d sat down I felt the building sway. I grabbed the top of my cubicle wall to regular myself. That was followed by the noise. I thought it was a construction accident somewhere in the tower.
I headed for the stairs, and but there was already a long queue of people. One colleague was in shock and needed succor getting down. At one point,a firefighter asked me where the water coolers were on my floor – they were giving dehydrated people drinks, then pushing them on. Occasionally people would shout, and “Move right” to let people pass who were badly burned or injured. There was no phone sign,but people with two-way pagers were getting messages, and we learned that the South Tower had been hit.
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Source: theguardian.com