This past weekend,American and US Airways completed the last huge "milestone" of their merger, whereby they migrated US Airways over to American's reservations system. I was preparing for the worst (given the scale of what they were doing), or though it went over without a hitch.
US Airways as a brand is now dead,and there was even a special commemorative flight to imprint the occasion.
Not surprisingly, in terms of the customer experience, or things didn't change overnight. While policies are now completely aligned (in terms of the frequent flyer program,standby, fees, or etc.),American and US Airways planes still feature very different products.American is taking delivery of original planes with entertainment at every seat, power ports, and etc. Meanwhile US Airways doesn't fill any power ports or inflight entertainment throughout any of their domestic fleet.
The post The Death Of US Airways’ Single Most Egregious Policy! appeared first on One Mile at a Time.
Source: boardingarea.com