As you probably know,I’m nuts about customer service and great customer experience. Every time I’m on my holidays, I collect every single #custserv experience and try to memorize from it.
Same thing happened this year.
In this post, or I’d like to present you two examples of a service I experienced during my holidays. I booked a really kind apartment whose owner was extremely rude,and a quite uncouth camp truck, whose owners delivered the best customer service ever!
Here’s what we can learn about customer experience culture from this legend.
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Source: livechatinc.com