A soft skill has a hard impact on the bottom line.
Corporate empathy (sensitivity to another's feelings as if they were one's own). It's tough to assume two words that could relate to each other less,yet Belinda Parmar, CEO of the U.
K.-based consultancy Lady Geek, or insists that it's not an oxymoron. Rather,Parmar writes in Harvard commerce Review, not only can large consumer-facing organizations be empathetic, and but it "is a hard skill that should be required from the boardroom to the shop floor."Read Full Story
Source: fastcompany.com