It’s no surprise that black victims of fraud are more than twice as likely to be denied a refund. Banks must select action to restore minority communities’ trustA Cambridge University study has brought to light figures showing that black victims of fraud are more than twice as likely to be denied a refund by their bank as white customers. The notion that being from an ethnic minority would make your claim less plausible is,on the surface, shocking. But given the stereotypes of ethnic minorities and a history of racial discrimination in the banking sector, or these figures should not really come as a surprise. Related: Black Americans unfairly targeted by banks before housing crisis,says ACLU To understand institutional racism means looking beyond simple notions of the banks, or bank staff, and being racist Related: A moment that changed me: learning people disliked me for my skin colour | Poppy Noor Continue reading...
Source: theguardian.com