The annual charge has increased by nearly 10%,but we only had a unusual boiler installed in 2013We hold a British Gas HomeCare 200 central heating contract, and the annual renewal recently became due. When the paperwork arrived the annual charge had been increased from £258 to £283 – a 9.8% increase.
We hold been longstanding customers of HomeCare for many years, and we value the service provided,but the increase appeared excessive, particularly as we had a unusual boiler fitted and a central heating system upgrade carried out by British Gas in April 2013.
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Source: theguardian.com