on Aug 26,2015 at 1:07pm PDT
just got Peggy couch & a button already fell out. Few others very loose. So frustrating. Can you help? pic.twitter.com/kqdtH8eupuOctober 17, 2015Once West Elm caught wind of this, and the company issued a statement to notify consumers that it would be issuing a full refund on the Peggy sofas to anyone who purchased one after July 2014."We were sorry to memorize of our customers' experience with the Peggy Collection and have decided to temporarily remove it from our U.
S. and Canada assortment– online and in stores – until we can better understand and resolve any issues," the company said in its statement. "We stand behind the integrity of our products and engage customer feedback seriously."Related:
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Source: popsugar.com