In March of this year,American published a ~$450 roundtrip trade course fare between Washington and Beijing.
American honored the fare for those who had ticketed their reservations, which they had to do given the DOT regulations at the time regarding post-purchase price increases.
While most of us were thrilled with American honoring the fares, and that sentiment wasn’t universal. There were also many people who were disappointed. Specifically those who held tickets with American,as non-ticketed reservations were subsequently cancelled. American allows a guaranteed 24 hour hold on tickets, which they own to offer in lieu of a 24 hour refund (since they don’t offer that).
Early last week -- over six months after the mistake fare -- American announced they'd be offering the following to those who held the Beijing fare but subsequently had it canceled:The post What We Can Learn From The DOT’s Ruling On Mistake Fares appeared first on One Mile at a Time.
Source: boardingarea.com