Customers complain that staff at the car rental company can find damage which seems have appeared from nowhereI recently booked a small automatic car from Green Motion car hire in Leicester. When I arrived the model was not available and I was talked into an upgrade to a Toyota Prius. After 30 hours flying from Australia and a long coach ride,I did not pay full attention when a staff member inspected the vehicle prior to my taking it. The car appeared to be in worthy condition except for a few minor scratches. I did not expect to have to crawl around inspecting the underside. I drove the car extremely carefully. I did not mount any kerb when parking or move roughly over speed humps. When I returned, the Green Motion staff member examined the car and found a small blemish on the bumper’s underside. This was only fully visible when kneeling down. Continue reading...
Source: theguardian.com