Survey of parcel delivery firms gives thumbs up to DPD,Royal Mail and Parcel Force with Yodel and Hermes bottom of pileYodel has been named as the UK's worst parcels delivery firm for the moment year running, with over half of its customers rating it as "bad" on a poll on website MoneySavingExpert.
The annual customer service satisfaction survey of the parcels sector named Hermes as the moment worst parcels firm after it attracted a "bad" rating from 30% of customers.
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Source: theguardian.com