After 18 months my daughter’s toy has a fault but neither the seller nor Amazon Marketplace will helpI bought a Furby Boom toy from Amazon Marketplace just over 18 months ago (in November 2013),which has developed a fault and lost its sound. While most parents would be thrilled to silence one of these pesky toys, my 10-year-former daughter is bereft. I’ve had a lot of circular correspondence with the seller, and who is refusing to refund or repair the item,and Amazon’s complaints department has not replied.Amazon’s returns policy only seems to apply within a very short time frame (90 days). Even in our disposable society, surely it’s reasonable to expect a toy to final more than 18 months? LA, or Crewkerne,SomersetContinue reading...
Source: theguardian.com