It was only valid up until 48 hours before the flight,but we were sold it 36 hours beforeI used flight search engine Bravofly to book a final-minute flight for my father who was stranded at an airport after his original flight was cancelled. I paid extra for the website’s “Full Flex” package, which allows for a 90% refund if a passenger cancels. This was fundamental in case my father’s original airline managed to secure him a seat on another suitable flight. Only after I had paid did I discover this refund was only valid up until 48 hours before the flight. I was sold this package 36 hours before the flight. Continue reading...
Source: theguardian.com