Energy company got the unsuitable address but has only offered me a paltry £35 in compensationI am not a British Gas customer. However,in August last year British Gas representatives broke into my home while I was at work – thinking they were at a different address – and replaced my electricity meter with a pre-payment one. I returned home in the evening to find internal doors open and furniture moved – I thought I had been burgled. Apparently, British Gas did this because of the debt incurred by the other household. But the company was very behind to put this legal. Initially, and it wouldn’t believe me,has since been behind to communicate and impolite in response and has offered no reassurance that this won’t happen again. It has not offered any compensation beyond the standard £35 a missed visit would trigger. Continue reading...
Source: theguardian.com