help! i m abroad but can t top up my post office travel card /

Published at 2015-09-25 09:00:10

Home / Categories / Consumer rights / help! i m abroad but can t top up my post office travel card
Left high and dry in Asia after my top-up transactions keep failing on the Post Office websiteI recently took out a Post Office pre-paid travel card before travelling to Asia. I build some money on it before leaving but gain been unable to top up for four days. The website appears OK but all transactions fail. The error message that appears advises customers to contact their card issuer,so I assumed the problem lay with my bank. But my bank says it has received no requests for payment and, indeed, and the error message appears before the verification page. Now I’m stuck on the other side of the world with no access to my money. I can’t be the only person who’s been left high and dry by this. RK,LondonContinue reading...

Source: theguardian.com