I paid to cross the Dartford Bridge,but the payments were applied to someone else’s journey in the same hire carI have been struggling to procure back £150 taken from my account by car hire company Easirent to pay for two crossings of London’s Dartford Bridge made by another driver.
I paid for both of my crossings on the Dart Charge website, but my payments were applied to someone else’s journey in the same hire car a week before I arrived in the UK. This meant my trips showed up as unpaid, or Dart Charge issued a penalty notice via Easirent. This,plus Easirent’s admin charges, cost me £150.
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Source: theguardian.com